Drop A Hint
Your hint has been sent!
Add to bag with a Gift Bag
Treating a loved one to a gorgeous gift? Score some extra brownie points with our iconic gift bag—tied with our signature ribbon, and a heartfelt message from you - $6.00
Customise your boots with our Le Chameau tassels. The tassels are easily changed by unscrewing the back of the tassel off the stud, removing from the D-ring, then repeating in reverse with your new colour! Please ensure to screw them on tightly as they can become loose while walking. If this happens you can
As soon as you receive your beautiful new product, you’ll notice the quality of the craftsmanship. From the luscious leather and sumptuous suede to the attention to detail in the stitching, hardware and lining, every element of every Fairfax & Favor product is handcrafted with the finest artistry ready to level up your year-round wardrobe with game-changing verve.
By purchasing our products you are supporting responsible, ethical and environmentally conscious manufacturing.
We only work with Sedex approved and audited factories and all leather is sourced from Leather Working Group Silver Accredited Tanneries.
Sedex is the world’s most widely used audit to understand and improve working conditions and environmental performance, whilst the LWG certifies tanneries based on their environmental performance including waste management and effluent treatment.
Click here to read more about our Sustainability Journey.
We all need a little TLC to keep us as good as new, and your beautiful new Fairfax & Favor investment is no different.
Or for more information, check our Ultimate Guide to leather & suede care
Leather is a natural material and needs oil/moisture to keep it soft and supple. To stop it drying out, hardening and cracking, treat it at least once a month with Renapur Leather Balsalm. Use a sponge or brush and work the cream into both the creases and around the joins of your bag.
Not in the washing machine, please! Clean the leather with a neutral-coloured microfibre cloth and leave it to dry naturally. Remove mud and dirt immediately to stop moisture being drawn from the leather.
Always read the directions of the care product, and test on an inconspicuous area first. Fairfax & Favor cannot be held responsible for improper use of care or cleaning products. For any concerns, please contact our Customer Service team.
MAINTENANCE & STORAGE
Store away from heat, damp, and direct sunlight. Where possible, store in their dustbags and the blue box provided for additional protection.
Shipping & Returns
- Free DHL 2-3 Working Day Worldwide Express on orders over $250 ($25 for orders under $250) from dispatch.
Customs and duties
Nobody likes taxes – horrid things! That’s why we’re proud to operate a DDP (Delivered Duties Paid) policy, which means that the price you pay at the checkout will be the final price, with no nasty surprises in the form of extra customs or duties. We cover it all so that you can get your Fairfax & Favor fix wherever you are, hassle-free and with no extra cost.
Plus peace of mind with free returns and exchanges
If your new purchase turns out not to be quite right, we offer 180-day free returns and 365-day free exchanges for all orders over $250.
We offer express returns via DHL. Take a look at our returns page for more details.
We take great pride in the craftsmanship of our products. Sourcing fine materials and manufacturing to the highest standards to deliver premium products that are fit for purpose.
In the eventuality that a manufacturing fault occurs, all of our products come with a generous 18 month warranty from the date of purchase.
Normal wear and tear, accidental damage, misuse, and unauthorised repairs are not covered by the warranty.
For further information click here