STAMFORD STORE SUPERVISOR

Join our Stamford Team!

STAMFORD STORE SUPERVISOR
Ready to step-up and lead with energy? We're on the lookout for a motivated and enthusiastic Store Supervisor to join our friendly team in Stamford! If you love retail, thrive in fast-paced environments, and know how to bring out the best in people, this is your chance. Help us create a vibrant and luxurious shopping experience our customers will always remember!

Key responsibilities include:

  • Set an example when welcoming and serving customers
  • Ensure the store and stockrooms are maintained and presentable at all times
  • Provide up-to-date information to the customers to uphold our premium customer service
  • Taking lead in managing customer queries and concerns in the absence of the store manager
  • Assist the store manager with team cover
  • Open and close the store when required
  • Cash-up and reconciliation at the end of the day
  • Ensure the store runs smoothly in the absence of the store manager
  • Assist with weekly stock deliveries and returns
  • Support the manager with daily administrational tasks when required

Personal skills required:

  • Proven record of customer facing experience
  • Well-rounded experience in sales of luxury goods
  • Experience in handling and maintaining stock within a retail environment
  • Confidence in handling monies and reconciliation of tills
  • High work ethic and a passion for luxury retail
  • dedicated to their role within the store and/or company
  • Strong motivational skills when working with a team
  • Positive attitude towards workloads
  • Over 18 years of age

Further Information:

  • Permanent Contract
  • Competitive salary/hourly rates
  • Generous discount rates!
  • Fairfax and Favor products allocated as uniform

    Hours: 37.5 hours per week, between the days and hours of Monday - Sunday; 09:15 - 17:15, Rota Basis.
If you are interested and would like the chance to join one of our newest stores! please send your CV letting us know why to: shaftesbury@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.

CONCESSION ASSISTANT

Join Our New Venture in Norwich!

CONCESSION ASSISTANT
We are bringing Fairfax & Favor to Norwich City Centre for the first time and are looking for enthusiastic Concession Assistants to help drive it's success.

Launching with the iconic Jarrold's Department Store from September 2026 to February 2027, this exciting new concession offers the chance t represent our brand in the heart of the UK's most vibrant and historic Cities. If you are looking to create memorable customer experiences and play a key role in this new chapter, keep reading!

Key responsibilities include:

  • Welcoming and serving customers to the concession on arrival in a courteous and professional manner
  • ensuring their product enquiries and needs are met, providing product and information as required right through to completing the purchase.
  • Ensuring the Concession space is always presentable, this will include cleaning, hoovering, polishing and rearranging/replacing product as necessary.
  • Ensuring the stock room is kept clean, free of obstructions and in a tidy manner to ensure stock can be accessed and found easily, in line with the company’s health and safety policy.
  • Ensuring all stock/product is looked after, repackaged and protected in the original box/packaging.
  • Reporting any customer issues, complaints or problems to the Events Manager.
  • Assisting in the safe delivery and check in of new stock and organising/placing stock into the stock room; upon request of the manager
  • Delivering a personalised and thoughtful shopping experience to every customer, whether it’s their first time in-store or their millionth!
  • Handling all and any customer information with care and discretion at all times in line with GDPR laws and regulations

Personal skills required:

  • 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
  • Dedicated and dependable - Fully committed to your responsibilities and role.
  • Organised and hands-on - Able to manage tasks efficiently and stay proactive.
  • Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
  • Eager to learn - Motivated to build solid product and brand knowledge.
  • Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
  • Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

  • Hours: Part-time Hours on a flexible rota spanning over Monday to Sunday.
  • Competitive Hourly Rate
  • Personal Discount Codes
  • Fairfax & Favor Products Allocated as Uniform
If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.

MARLOW RETAIL ASSISTANT - PART TIME

Join our Marlow Team!

MARLOW RETAIL ASSISTANT - PART TIME
Nestled in the heart of the stylish riverside town, our Marlow store blends heritage charm with modern elegance. If you are passionate about premium fashion and outstanding customer service, we are looking for you to join our dynamic team, providing the customer experience we are known for.

Key responsibilities include:

  • Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
  • Keep your store looking sharp - Clean, presentable, and ready for business at all times.
  • Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
  • Be a product expert - Share up-to-date information and help customers find exactly what they need.
  • Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

  • 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
  • Dedicated and dependable - Fully committed to your responsibilities and role.
  • Organised and hands-on - Able to manage tasks efficiently and stay proactive.
  • Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
  • Eager to learn - Motivated to build solid product and brand knowledge.
  • Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
  • Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

  • Competitive Hourly Rate!
  • Competitive personal discount rate
  • Fairfax and Favor products allocated as uniform
  • Competitive internal benefits available
  • Part time hours available.

  • Hours: Part-Time Hours, between Monday to Sunday; 09:15 - 17:15 on a rota basis.
If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.

SHAFTESBURY RETAIL ASSISTANT - PART TIME

Join our Shaftesbury Team

SHAFTESBURY RETAIL ASSISTANT - PART TIME
Join us in the heart of Shaftesbury, one of England's most iconic and picturesque market towns.

We're looking for a passionate and personable part-time Retail Assistant to become part of our team, delivering an outstanding in-store experience that reflects the quality and character of our brand.

Key responsibilities include:

  • Leading a High-performing Team - Inspire, coach, and develop your team to deliver outstanding results, exceptional customer experiences, and achieve key business objectives.
  • Driving Commercial Success - Take ownership of store performance, prioritising objectives and identifying innovative opportunities to maximise sales and exceed KPIs.
  • Creating a Culture of Excellence - Motivate and engage the team through regular one-to-ones, team briefings, and ongoing development, ensuring everyone feels supported and empowered.
  • Bringing the Brand to Life Locally - Plan and deliver exclusive in-store events and VIP experiences that strengthen customer relationships and showcase our brand.

Personal skills required:

  • A Genuine Passion for Luxury Retail – You take pride in representing premium products and delivering a service that matches their quality.
  • Committed and Reliable – You bring dedication to every shift and take real ownership of your role and responsibilities.
  • Organised & Proactive – You thrive with a hands-on approach and love keeping things running smoothly, front and back of house.
  • Calm in the Chaos – Festive periods get busy — you stay composed, focused, and customer-centric when it matters most.
  • Hungry to Learn – You’re eager to deepen your knowledge of our products and heritage, and you love sharing that knowledge with customers.
  • Service That Goes Above & Beyond – You’re passionate about creating luxury-level experiences for every customer, whether it’s their first visit or their fiftieth.
  • Relationship Builder – You naturally connect with people, turning one-off interactions into lasting customer relationships.
  • 18 or Over – This role requires candidates to be aged 18+ due to in-store operational responsibilities.

Further Information:

  • Competitive Hourly Rate – Your time and talent are valued, and we make sure you're rewarded fairly.
  • Generous Staff Discount – Enjoy exclusive savings on our full collection — from signature boots to must-have accessories.
  • Stylish Uniform, Courtesy of Us – You'll be allocated beautifully crafted Fairfax & Favor pieces to wear as part of your in-store look.
  • Exclusive Internal Benefits – Access a range of exciting perks and staff incentives designed to recognise your contribution.
  • Flexible Part-Time / AD-Hoc Hours – Ideal for fitting around studies, other commitments, or simply balancing work and life.
  • Varied Working Hours – Shifts available Monday to Sunday between 09:15 – 17:15, scheduled on a flexible zero-hour rota basis.
If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team; as well as your current employment status to: shaftesbury@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.

STAMFORD RETAIL ASSISTANT - PART TIME

Join the Team in the Finest Stone Town!

STAMFORD RETAIL ASSISTANT - PART TIME
Fairfax and Favor are looking for a Retail Assistant to join our friendly and bustling team in the picturesque Stamford town.

Founded in 2013, Fairfax and Favor has grown into a multi-award-winning brand at the forefront of British Luxury Fashion. Founders Marcus Fairfax Fountaine & Felix Favor Parker strive to continue the organisation's fun, dynamic culture as it grows.

Key responsibilities include:

  • Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
  • Keep your store looking sharp - Clean, presentable, and ready for business at all times.
  • Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
  • Be a product expert - Share up-to-date information and help customers find exactly what they need.
  • Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

  • 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
  • Dedicated and dependable - Fully committed to your responsibilities and role.
  • Organised and hands-on - Able to manage tasks efficiently and stay proactive.
  • Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
  • Eager to learn - Motivated to build solid product and brand knowledge.
  • Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
  • Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

  • Competitive Hourly Rate!
  • Competitive personal discount rate.
  • Fairfax and Favor products allocated as uniform.
  • Competitive internal benefits available

  • Hours: Zero-Hours Contract fully flexible between Monday to Sunday; 09:15 - 17:15, Rota basis.

Experience:

  • Competitive Hourly Rate!
  • Competitive personal discount rate
  • Fairfax and Favor products allocated as uniform
  • Competitive internal benefits available
  • Immediate Start Dates Available
  • Part time hours available.

  • Hours: Between the days and hours of Monday to Sunday ; 09:15 – 17:15 on a Zero Hour, Rota basis.
If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.

SOUTHWOLD RETAIL ASSISTANT - PART TIME

Come to the Coast!

SOUTHWOLD RETAIL ASSISTANT - PART TIME
Are you friendly, reliable, and love working with people? We're looking for a Retail Assistant to join our vibrant team in the heart of Southwold – Suffolk’s charming coastal gem.

Whether you're helping locals or welcoming visitors, no two days are the same. If you’ve got a passion for great service and a positive attitude, we want to hear from you!

Key responsibilities include:

  • Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
  • Keep your store looking sharp - Clean, presentable, and ready for business at all times.
  • Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
  • Be a product expert - Share up-to-date information and help customers find exactly what they need.
  • Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

  • 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
  • Dedicated and dependable - Fully committed to your responsibilities and role.
  • Organised and hands-on - Able to manage tasks efficiently and stay proactive.
  • Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
  • Eager to learn - Motivated to build solid product and brand knowledge.
  • Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
  • Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

  • Competitive Hourly Rate!
  • Competitive personal discount rate
  • Fairfax and Favor products allocated as uniform
  • Competitive internal benefits available
  • Part time hours available.

  • Hours: Between the days and hours of Monday to Sunday ; 09:15 – 17:15 on a Zero Hour, Rota basis.
If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.

HELMSLEY RETAIL ASSISTANT - PART TIME

Join our Helmsley Team!

HELMSLEY RETAIL ASSISTANT - PART TIME
Nestled in the charming market town of Helmsley, our Yorkshire store is bursting with character - and we're looking for a Retail Assistant to match! If you're friendly, hands-on, and love the buzz of retail in a beautiful setting, this is your chance to join a passionate team in one of our most picturesque locations.

Key responsibilities include:

  • Welcoming and serving customers upon their arrival and during their visit
  • Ensuring the store is always presentable
  • Keeping the stock room tidy and free of obstructions
  • Providing customers with up-to-date information about products.
  • Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

  • High work ethic and passion for luxury retail
  • Experience in Supervising a retail store
  • A strong dedication to their role and responsibilities
  • Highly Organised and a hands-on approach to working
  • Ability to work in a fast-paced environment leading up to the festive periods
  • Desire to be educated and obtain product and brand knowledge
  • A natural ambition to provide top-level luxury customer service to all customers regards of background, culture or if its their first or millionth time in store
  • Ability to build customer relations
  • Over 18 years of age

Further Information:

  • Immediate Start Dates Available
  • Competitive Hourly Rate!
  • Competitive personal discount rate
  • Fairfax and Favor products allocated as uniform
  • Competitive internal benefits available.

  • Hours: Maximum of 16 hours per week between; Monday to Sunday between the hours of; 09:15 – 17:15 on a Rota basis.
If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: helmsley@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.

EVENTS ASSISTANT - 2026 SEASON

Join the buzz!

EVENTS ASSISTANT - 2026 SEASON
From a humble 3x3 metre stand at a local show in 2013, Fairfax & Favor has grown into a standout presence on the UK's biggest event stages - now showcasing on stands ten times the size. Built on Marcus & Felix's passion for the show circuit, our brand has become known for delivering exceptional customer experiences wherever we go.

As we continue an exciting 2026 show season, we're looking for enthusiastic, personable Events Sales Assistants to join our friendly team across the remainder of events nation wide. If you thrive in a dynamic environment and love engaging with customers, this is your chance to be part of something special.
(Please see the end of this advert for the remaining shows available).

Key responsibilities include:

  • Deliver exceptional, memorable customer experiences to both new visitors and returning guests at our events stands
  • Play an active role in bringing events to life by supporting the set-up and pack-down
  • Act as a go-to problem solver, confidently handling customer questions and ensuring every interaction runs smoothly
  • Manager transactions accurately and responsibly, maintaining trust through precise monetary handling
  • Share clear, knowledgeable, and enthusiastic product insights to help customers make informed decisions
  • Build genuine connections with customers, fostering loyalty and creating a welcome atmosphere that keeps them coming back!
  • and most importantly, have fun!

Personal skills required:

  • Over 18 years old
  • Strong interest towards retail and the selling of luxury products
  • Passionate about their work and the Fairfax & Favor brand
  • Strong interpersonal skills
  • Confident in working in fast-paced environments
  • Impeccable Customer Service skills
  • Clean driving license
  • Enjoy working in a hands-on environment
  • Excellent organisation and prioritisation skills. 

Further Information:

  • Competitive Daily Rate!
  • Personal Discount Rate
  • Fairfax and Favor products allocated as uniform

  • Hours: Hours: Seasonal ad hock work between May and September. Due to the nature of the events calendar, weekend work and frequent overnight stays will be required. 

    Remaining Shows:
  • Badminton Horse Trials: 06 - 10 May
  • Royal Cornwall Show: 04 - 06 June
  • Royal Highland Show: 18 - 21 June
  • The Game Fair: 24 - 26 July
  • Burghley Horse Trials: 03 - 06 September

    Please note for your safety when driving, you must be within 2 hours commute to the show location.
If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com
Fairfax & Favor actively encourage and promote diversity, ensure all voices are heard and are committed to equal opportunities for all. Aiming to provide a positive, welcoming, and inclusive culture with ample team support and growth opportunities.