Based in beautiful Norfolk - where Fairfax and Favor began, this is more than a leadership role - it's a chance to combine big-picture thinking with hands-on impact. We're looking for a bold, strategic, and commercially savvy Head of Merchandising to lead the next phase of growth for Fairfax & Favor.

This is a rare opportunity to influence the next chapter of an ambitious brand, bringing together creativity, commercial acumen, and a deep understanding of what makes us uniquely special.

If you're driven by growth, passionate about product, and excited by the idea of building something exceptional in a setting that offers both lifestyle and leadership, we'd love to hear from you.

Key responsibilities include:

• Define and lead the merchandising strategy, ensuring alignment across brand, product, and commercial priorities.
• Build a clear, scalable collection - architecture balancing core icons, seasonal newness, and customer demand/
• Partner with Design and Product to shape strong, brand-led, commercially sound collections.
• Own pricing, margin governance, OTB, WSSI, stock health, and in-season trading decisions.
• Lead seasonal buying, forecasting, and inventory planning across all channels.
• Set direction for Visual Merchandising and ensure flawless go-to-market execution.
• Shape wholesale assortments, pricing, and seasonal buying alongside key partners.
• Lead and develop a high-performing merchandising leadership team.

Personal skills required:

• 10+ years' senior merchandising experience within premium or luxury goods.
• Deep understanding of lifecycle planning, carry-over models, materials, and margin structures.
• Strong commercial and financial acumen, with advanced Excel capability.
• Proven leadership experience within buying, planning, trading, and visual merchandising.
• Strategic, calm, analytical, and confident decision-maker in a fast-paced environment.
• You understand the premium customer, and thrive in a growth environment, balancing creativity with commercial discipline.
• A team inspirer, bringing clarity to complexity.
• 18+ years of age.

Further Information:

• Competitive salary
• Generous personal discount rates
• Access to internal events and benefits throughout the year.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

We are on the hunt for a creative, detail-obsessed Meta Ad's Executive who knows how to turn scrolls into sales. Based at our Norfolk HQ, if you thrive on building campaigns that not only look great but deliver measurable results, this your opportunity to make a real impact.

From ad building and launch, to daily optimisation and performance analysis, you'll ensure our campaigns move at pace and continually improve.

Key responsibilities include:

• Create compelling ad creatives using brand templates and guidelines.
• Collaborating with the team to develop and refresh ad templates that keep our creative output fresh and on brand.
• Uploading and trafficking ads across Meta (Facebook & Instagram), ensuring correct naming conventions, placements, and settings.
• Pulling approved ads into relevant campaigns and ad sets in a timely manner.
• Monitoring live campaigns daily and flagging or turning off underperforming ads.
• Keeping ad libraries organised and up to date.
• Supporting A/B testing by ensuring new creative variants are set up correctly.
• Staying on top of industry trends and platform updates, bringing new ideas and formats to the team.

Personal skills required:

• Proficiency in Photoshop and/or Canva - you'll be building and adapting creative assets day-to-day.
• A good eye for creative- you'll know what look on-brand and what doesn't.
• Strong attention to detail - especially around file naming, export specs and campaign structure.
• Comfortable working at pace in a fast-moving eCommerce environment.
• Genuinely curious about trends in paid socials, creative formats, and what's working across the industry.
• Hands-on experience working with Meta Ads Manager.
• 18+ years of age.

Further Information:

• Competitive Salary
• Generous personal discount rates
• Access to internal events and benefits throughout the year.
• Beautiful countryside located office.
• Smart/casual dress.
  
  
• Hours: Full-Time, 37.5 hours per week, Monday to Friday.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Situated in one of the Cotswolds' most picturesque market towns, our store offers a truly unique shopping experience, blending luxury style with warm, countryside charm. If you're passionate about delivering exceptional customer service, love premium fashion, and thrive in a friendly, fast-paced environment, we'd love to hear form you!
Bring energy, personality, and a flair for creating memorable moments - and become part of a brand that celebrates craftsmanship and community.

Key responsibilities include:

• Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
• Keep your store looking sharp - Clean, presentable, and ready for business at all times.
• Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
• Be a product expert - Share up-to-date information and help customers find exactly what they need.
• Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Part-Time Hours, between Monday to Sunday; 09:15 - 17:15 on a rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: stowonthewold@fairfaxandfavor.com

Are you friendly, reliable, and love working with people? We're looking for a Retail Assistant to join our vibrant team in the heart of Southwold – Suffolk’s charming coastal gem.

Whether you're helping locals or welcoming visitors, no two days are the same. If you’ve got a passion for great service and a positive attitude, we want to hear from you!

Key responsibilities include:

• Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
• Keep your store looking sharp - Clean, presentable, and ready for business at all times.
• Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
• Be a product expert - Share up-to-date information and help customers find exactly what they need.
• Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Between the days and hours of Monday to Sunday ; 09:15 – 17:15 on a Zero Hour, Rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Marlow - known for its boutique shopping, vibrant high street, and quintessential English character - our store is more than just a retail space; it's a destination. As a premium British brand, Fairfax & Favor blends timeless style with contemporary flair, offering crafted footwear, clothing, and accessories that are made to last and designed to stand out.

We're on the lookout for a dynamic and driven Store Supervisor to help lead our Marlow team. If you're passionate about exceptional service, love the buzz of retail, and want to be part of a fast-growing luxury lifestyle brand - this could be the perfect fit.

Key responsibilities include:

• Create a warm welcome - Greet customers on arrival and offer exceptional service throughout their visit, ensuring everyone feels valued and supported.
• Maintain a beautiful store environment - Keep the shop floor clean, organised, and visually appealing at all times.
• Take ownership as a Key Holder - Open and close the store confidently when the Retail Manager is away, ensuring smooth and secure daily operations.
• Handle transactions with care - Carry out end-of-day cashing up and till reconciliation in the Retail Managers absence.
• Keep our behind-the-scenes running smoothly - Maintain a tidy, well-organised stock room to support efficient store operations.
• Be a product expert - Share accurate, up-to-date product knowledge to help customers find exactly what they need.
• Support our online presence - Collaborate with the team to keep our social media channels active, engaging, and aligned with our brand.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Supervisory experience - Confident in supporting and overseeing retail operations.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive seasons.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer-service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available.
  
  
• Hours: a maximum of 37.5 Hours/Week between Monday to Sunday - 09:15 to 17:15 on a Rota basis.
• Immediate Start Dates Available

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com

Nestled in the heart of the stylish riverside town, our Marlow store blends heritage charm with modern elegance. If you are passionate about premium fashion and outstanding customer service, we are looking for you to join our dynamic team, providing the customer experience we are known for.

Key responsibilities include:

• Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
• Keep your store looking sharp - Clean, presentable, and ready for business at all times.
• Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
• Be a product expert - Share up-to-date information and help customers find exactly what they need.
• Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Part-Time Hours, between Monday to Sunday; 09:15 - 17:15 on a rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com

What started as a single gazebo at a country show has grown into a full-scale events operation, with beautifully designed, immersive stands that reflect the spirit and sophistication we have to offer.

We are on the hunt for a hands-on, energetic Events Logistics Assistant to help bring our iconic British brand to life at shows across the UK. If you love being on the move, and thrive in a fast-paced environment - you may have just found your next adventure!

Key responsibilities include:

• Take Charge - Unloading stock and equipment from delivery lorries, ensuring everything arrives safely and is ready for setup.
• Commute - Drive company vans to and from events locations, playing a key role in the smooth transportation of goods.
• Set Up - Load and unload event furniture and materials, working efficiently to set up vibrant, high-quality event stands.
• Build - Follow detailed floor plans provided to build stands exactly to spec - your attention to detail will make a real impact.
• Shut up Shop - Breakdown the events stands efficiently, effectively, and safely when the show is over.

Personal skills required:

• Experience in the physical set up of event exhibitions.
• Driving with vans or similar-sized vehicles.
• Basic understanding of events logistics and health & safety procedures within busy events environments.
• Pro-active mindset with a strong follow-through with given workloads.
• An effective adapter with problem-solving skills to last-minute changes or challenges.

Further Information:

• Competitive hourly rate - We believe in rewarding talent and experience fairly.
• Weekend Work - Due to the nature of the events calendar, weekend work may be required to meet business needs.
• Working Hours - This role is on a flexible contract with a maximum of 12 hour days.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Be part of something special at the store where the Fairfax & Favor retail journey first began. Our flagship Holt location - the original home of our in-store experience - is on the lookout for passionate, people-loving Retail Assistant to help bring the brand to life every single day.

If you thrive on connecting with customers, take pride in delivering standout service, and want to be part of a true British success story, we'd love to welcome you to the team.

Key responsibilities include:

• Create Memorable First Impressions – Greet every customer with warmth, enthusiasm, and top-tier service from the moment they walk through the door to the moment they leave.
• Keep the Store Looking Flawless – Take pride in the presentation of the store, ensuring it’s always polished, welcoming, and reflective of the Fairfax & Favor brand.
• Stay Tidy, Stay Ready – Maintain a clean, organised stockroom so the team can work efficiently and customers get what they need, when they need it.
• Be a Product Pro – Share your knowledge confidently and keep up to date with the latest collections, helping customers find their perfect Fairfax & Favor pieces.
• Bring the Brand to Life Online – Supporting our in-house Retail Marketing Team by getting involved in keeping our store’s social media buzzing — think fresh content, live updates, and celebrating all things Fairfax & Favor with our digital audience.

Personal skills required:

• A Genuine Passion for Luxury Retail – You take pride in representing premium products and delivering a service that matches their quality.
• Committed and Reliable – You bring dedication to every shift and take real ownership of your role and responsibilities.
• Organised & Proactive – You thrive with a hands-on approach and love keeping things running smoothly, front and back of house.
• Calm in the Chaos – Festive periods get busy — you stay composed, focused, and customer-centric when it matters most.
• Hungry to Learn – You’re eager to deepen your knowledge of our products and heritage, and you love sharing that knowledge with customers.
• Service That Goes Above & Beyond – You’re passionate about creating luxury-level experiences for every customer, whether it’s their first visit or their fiftieth.
• Relationship Builder – You naturally connect with people, turning one-off interactions into lasting customer relationships.
• 18 or Over – This role requires candidates to be aged 18+ due to in-store operational responsibilities.

Further Information:

• Competitive Hourly Rate – Your time and talent are valued, and we make sure you're rewarded fairly.
• Generous Staff Discount – Enjoy exclusive savings on our full collection — from signature boots to must-have accessories.
• Stylish Uniform, Courtesy of Us – You'll be allocated beautifully crafted Fairfax & Favor pieces to wear as part of your in-store look.
• Exclusive Internal Benefits – Access a range of exciting perks and staff incentives designed to recognise your contribution.
• Flexible Part-Time Hours – Ideal for fitting around studies, other commitments, or simply balancing work and life.
• Varied Working Hours – Shifts available Monday to Sunday between 09:15 – 17:15, scheduled on a flexible zero-hour rota basis.

If you are interested, please send your CV and covering email/letter stating why you believe you are suitable for the role and your current employment status to: holt@fairfaxandfavor.com