Are you friendly, reliable, and love working with people? We're looking for a Retail Assistant to join our vibrant team in the heart of Southwold – Suffolk’s charming coastal gem.

Whether you're helping locals or welcoming visitors, no two days are the same. If you’ve got a passion for great service and a positive attitude, we want to hear from you!

Key responsibilities include:

• Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
• Keep your store looking sharp - Clean, presentable, and ready for business at all times.
• Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
• Be a product expert - Share up-to-date information and help customers find exactly what they need.
• Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Monday to Sunday between the hours of; 09:15 – 17:15 on a Zero Hour, Rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Nestled in the heart of the stylish riverside town, our Marlow store blends heritage charm with modern elegance. If you are passionate about premium fashion and outstanding customer service, we are looking for you to join our dynamic team, providing the customer experience we are known for.

Key responsibilities include:

• Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
• Keep your store looking sharp - Clean, presentable, and ready for business at all times.
• Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
• Be a product expert - Share up-to-date information and help customers find exactly what they need.
• Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Part-Time Hours, between Monday to Sunday; 09:15 - 17:15 on a rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com

Marlow - known for its boutique shopping, vibrant high street, and quintessential English character - our store is more than just a retail space; it's a destination. As a premium British brand, Fairfax & Favor blends timeless style with contemporary flair, offering crafted footwear, clothing, and accessories that are made to last and designed to stand out.

We're on the lookout for a dynamic and driven Store Supervisor to help lead our Marlow team. If you're passionate about exceptional service, love the buzz of retail, and want to be part of a fast-growing luxury lifestyle brand - this could be the perfect fit.

Key responsibilities include:

• Create a warm welcome - Greet customers on arrival and offer exceptional service throughout their visit, ensuring everyone feels valued and supported.
• Maintain a beautiful store environment - Keep the shop floor clean, organised, and visually appealing at all times.
• Take ownership as a Key Holder - Open and close the store confidently when the Retail Manager is away, ensuring smooth and secure daily operations.
• Handle transactions with care - Carry out end-of-day cashing up and till reconciliation in the Retail Managers absence.
• Keep our behind-the-scenes running smoothly - Maintain a tidy, well-organised stock room to support efficient store operations.
• Be a product expert - Share accurate, up-to-date product knowledge to help customers find exactly what they need.
• Support our online presence - Collaborate with the team to keep our social media channels active, engaging, and aligned with our brand.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Supervisory experience - Confident in supporting and overseeing retail operations.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive seasons.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer-service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available.
• 
  
  
• Hours: a maximum of 37.5 Hours/Week between Monday to Sunday - 09:15 to 17:15 on a Rota basis.
• Immediate Start Dates Available

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com

What started as a single gazebo at a country show has grown into a full-scale events operation, with beautifully designed, immersive stands that reflect the spirit and sophistication we have to offer.

We are on the hunt for a hands-on, energetic Events Logistics Assistant to help bring our iconic British brand to life at shows across the UK. If you love being on the move, and thrive in a fast-paced environment - you may have just found your next adventure!

Key responsibilities include:

• Take Charge - Unloading stock and equipment from delivery lorries, ensuring everything arrives safely and is ready for setup.
• Commute - Drive company vans to and from events locations, playing a key role in the smooth transportation of goods.
• Set Up - Load and unload event furniture and materials, working efficiently to set up vibrant, high-quality event stands.
• Build - Follow detailed floor plans provided to build stands exactly to spec - your attention to detail will make a real impact.
• Shut up Shop - Breakdown the events stands efficiently, effectively, and safely when the show is over.

Personal skills required:

• Experience in the physical set up of event exhibitions.
• Driving with vans or similar-sized vehicles.
• Basic understanding of events logistics and health & safety procedures within busy events environments.
• Pro-active mindset with a strong follow-through with given workloads.
• An effective adapter with problem-solving skills to last-minute changes or challenges.

Further Information:

• Competitive hourly rate - We believe in rewarding talent and experience fairly.
• Weekend Work - Due to the nature of the events calendar, weekend work may be required to meet business needs.
• Working Hours - This role is on a flexible contract with a maximum of 12 hour days.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com