Careers at Fairfax & Favor

Ready to step-up and lead with energy? We're on the lookout for a motivated and enthusiastic Store Supervisor to join our friendly team in Shaftesbury! If you love retail, thrive in fast-paced environments, and know how to bring out the best in people, this is your chance. Help us create a vibrant and luxurious shopping experience our customers will always remember!

Key responsibilities include:

• Set an example when welcoming and serving customers
• Ensure the store and stockrooms are maintained and presentable at all times
• Provide up-to-date information to the customers to uphold our premium customer service
• Taking lead in managing customer queries and concerns in the absence of the store manager
• Assist the store manager with team cover
• Open and close the store when required
• Cash-up and reconciliation at the end of the day
• Ensure the store runs smoothly in the absence of the store manager
• Assist with weekly stock deliveries and returns
• Support the manager with daily administrational tasks when required

Personal skills required:

• Proven record of customer facing experience
• Well-rounded experience in sales of luxury goods
• Experience in handling and maintaining stock within a retail environment
• Confidence in handling monies and reconciliation of tills
• High work ethic and a passion for luxury retail
• dedicated to their role within the store and/or company
• Strong motivational skills when working with a team
• Positive attitude towards workloads
• Over 18 years of age

Further Information:

• Permanent Contract
• Competitive salary/hourly rates
• Generous discount rates!
• Fairfax and Favor products allocated as uniform
• Internal company events
  
  Hours: 37.5 hours per week, between the days and hours of Monday - Sunday; 09:15 - 17:15, Rota Basis.

If you are interested and would like the chance to join one of our newest stores! please send your CV letting us know why to: shaftesbury@fairfaxandfavor.com

Ready to swap City smoke for fresh air while kick-starting your digital eCommerce career? We're on the hunt for a bright and creative Digital Ad's Assistant to join our team in the heart of the Norfolk countryside! If you love ad-creation and monitoring their performances, along with office dogs, this could be your perfect next move.

Key responsibilities include:

• Assist in planning, launching and managing paid ad campaigns across Google Ads, Facebook, Instagram, Tiktok, and Pinterest
• Monitor key performance metrics & provide data-driven insights to improve campaign effectiveness
• Conduct keyword search and audience segmentation to optimise targeting strategies for our consumers
• Work closely with designers and content creators to develop engaging ad creatives, including product images, videos, and copywriting
• Assist in A/B testing ad creatives, messaging, and landing pages to enhance performance
• Support the managing and tracking of Ad budgets
• Support re-targeting strategies to increase customer retention and lifetime value
• Stay updated on digital marketing trends in the fashion industry, competitor strategies, and platform algorithm changes.

Personal skills required:

• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience)
• Experience or strong interest in fashion eCommerce Marketing and digital advertising
• Basic familiarity with Ad platforms
• Understanding of online consumer behaviour in fashion
• Proficiency in Microsoft Excel and/or Google Sheets for data tracking and reporting
• Ability to manage multiple campaigns in a fast-paced, retail environment
• Experience with Shopify, WooCommerce, or other eCommerce platforms
• Familiarity with Canva, Adobe Creative Suite
• Google Ads, or Meta Ads certification - desirable but not limiting
• Over 18 years of age

Further Information:

• Competitive personal discount rate
• Competitive Internal benefits available
• Beautiful office location
• Internal Company events
• 37.5 hours per week Monday-Friday 09:00 - 17:00 - additional hours may be required in peak periods to meet the needs of the business.

If you are interested, please send your CV letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Spend your summer by the sea! Our Southwold store is in need of a cheerful and energetic Summer Temp Retail Assistant to join the team during our busiest (And sunniest) season. If you love meeting people, staying busy, and working just a stone's throw from the beach, we'd love to have you on board!

Key responsibilities include:

• Welcoming and serving customers upon their arrival and during their visit
• Ensuring the store is always presentable
• Keeping the stock room tidy and free of obstructions
• Providing customers with up-to-date information about products
• Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

• High work ethic and passion for luxury retail
• A strong dedication to their role and responsibilities
• Highly organised and a hands-on approach to working
• Ability to work in a fast-paced environment leading up to peak periods
• Desire to be educated and obtain product and brand knowledge from company professionals
• A natural ambition to provide top-level luxury customer service to all customers regardless of background, culture or if it's their first or millionth time in store
• Ability to build and maintain customer relations
• Over 18 years of age

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rates
• Fairfax and Favor products allocated as uniform
• Fun internal events
• Part-time hours available

If you are interested, please send your CV and covering email to: southwold@fairfaxandfavor.com

Nestled in the charming market town of Helmsley, our Yorkshire store is bursting with character - and we're looking for a Retail Assistant to match! If you're friendly, hands-on, and love the buzz of retail in a beautiful setting, this is your chance to join a passionate team in one of our most picturesque locations.

Key responsibilities include:

• Welcoming and serving customers upon their arrival and during their visit
• Ensuring the store is always presentable
• Keeping the stock room tidy and free of obstructions
• Providing customers with up-to-date information about products.
• Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

• High work ethic and passion for luxury retail
• Experience in Supervising a retail store
• A strong dedication to their role and responsibilities
• Highly Organised and a hands-on approach to working
• Ability to work in a fast-paced environment leading up to the festive periods
• Desire to be educated and obtain product and brand knowledge
• A natural ambition to provide top-level luxury customer service to all customers regards of background, culture or if its their first or millionth time in store
• Ability to build customer relations
• Over 18 years of age

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available.
  
  
• Hours: Part-time hours between; Monday to Sunday between the hours of; 09:15 – 17:15 on a Rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: helmsley@fairfaxandfavor.com

Join the team where it all began! Our iconic Holt store - the birthplace of our in store experience - is looking for a friendly, energetic Retail Assistant to help deliver unforgettable customer experiences. If you've got a passion for people, a love for great products, and fancy being part of one of our original success stories, we'd love to hear from you!

Key responsibilities include:

• Welcoming and serving customers upon their arrival and during their visit
• Ensuring the store is always presentable
• Keeping the stock room tidy and free of obstructions
• Providing customers with up-to-date information about products.
• Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

• High work ethic and passion for luxury retail
• A strong dedication to their role and responsibilities
• Highly Organised and a hands-on approach to working
• Ability to work in a fast-paced environment leading up to the festive periods
• Desire to be educated and obtain product and brand knowledge
• A natural ambition to provide top-level luxury customer service to all customers regards of background, culture or if its their first or millionth time in store
• Ability to build customer relations
• Over 18 years of age

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Monday to Sunday between the hours of; 09:15 – 17:15 on a Zero Hour, Rota basis.

If you are interested, please send your CV and covering email/letter stating why you believe you are suitable for the role and your current employment status to: holt@fairfaxandfavor.com

Love retail and have a flair for marketing? Join us at our Norfolk head office as a Retail Marketing Assistant and help bring our brand to life across all our stores! Surrounded by the countryside, horses and puppies (and great coffee), you'll be part of a passionate, close-knit team driving in-store magic

Key responsibilities include:

• Planning and executing in-store events
• Working with the stores and retail teams; creating gifting bags, guest lists, electronic and physical invitations, concept planning, and handling the Social Media Coverage
• Creating digital and printable asset curations such as posters, flyers, social media posts, and graphics
• Supporting the retail teams in social media - where necessary
• Working with the internal Social Media Team to communicate any potential internal plans, launches, and offers
• Arrange and manage all in-house store photography to keep useable images up-to-date and relevant for email marketing, eCommerce and social assets
• Working closely with the Company's Visual Merchandiser to assist them with critical timelines and executions of in-store visual merchandising and window schemes as when requested.

Personal skills required:

• High work ethic and passion for retail marketing
• A strong dedication to your roles and responsibilities
• Ability to work in a fast-paced environment leading up to peak periods
• Excellent accuracy and organisation skills
• High attention to detail and a sense of urgency with allocated tasks
• Ability to remain claim in high pressure situations
• Flexible around travel
• Adobe experience
• Over 18 years of age

Further Information:

• Competitive personal discount rate
• Competitive Internal benefits available
• Beautiful office location
• Internal Company events
• 37.5 hours per week Monday-Friday 09:00 - 17:00 - additional hours, travel and overnight stays will be required during peak periods and in the run up to larger events.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Surprise! A new little department, we are looking for a CRM Assistant to support the team in delivering high-quality campaigns and communications to represent our brand through it's Digital Marketing platforms. If delivering beautiful email marketing is up your street, please see the job description below and get applying, we want to hear from you!

Key responsibilities include:

• Assist the CRM team in ensuring the delivery of high-quality digital content across multiple platforms is achieved.
• By following the email marketing calendar, create weekly campaign emails in Klaviyo, including image-based assets, copywriting, engaging CTAs, proofreading, and linking to relevant website landing pages.
• Following templates and guidelines, create digital ads and additional assets using Photoshop and Canva, maintaining brand guideline compliance.
• Update and maintain the digital content library, ensuring accessibility for team and agency use.
• Liaise with the external ad agency for new ad creations and updates.
• Create and manage push notifications in line with the CRM marketing plan.
• Support the CRM team on seasonal updates of email automations in the customer journey.
• Complying with GDPR law and regulations at all times when handling any sensitive internal and external information.

Personal skills required:

• 2+ years' experience in digital marketing or eCommerce fields - desirable but not limiting.
• Strong understanding and experience with email marketing platforms; such as - Klaviyo, Mailchimp, Hubspot etc.
• Experience using Adobe Creative Suite to create assets.
• Experience in writing content captions and descriptions.
• Confident in following briefs, ensuring to align with the brand guidelines and tone of voice.
• Have a genuine interest in CRM and digital marketing in the fashion industry.
• Excellent communicational skills - interpersonal, written, and presentation.
• Strong copywriting and proofing skills, with excellent attention to detail.
• To have the calmness when working towards strict deadlines, in a fast paced environment.
• Proficient in Adobe Creative Cloud, Photoshop, and Canva.
• Ability to work independently and prioritise own workload.
• Strong IT skills - Microsoft Office.
• Excellent planning and organisational skills.

Further Information:

• Amazing discount benefits!
• Internal treats and events, such as; Christmas Parties, Summer Socials, Rounders, Hockey, and Catered lunches every month.
• and much more!
  
  
• Hours: 37.5 hours per week, Monday to Friday - 09:00 to 17:00.

If this role sounds suited to you or anyone you know, please feel free to apply to the email below or request the full Job Description. careers@fairfaxandfavor.com

We're having quite the growth spurt here at Head Office, could you be the new addition? The Digital Creative Editor is a key role within the Marketing Department at Fairfax and Favor, with a sharp eye and bold imagination, you will be bringing our brand to life across digital and print assets that reflect the brands’ identity across all customer touchpoints. This role requires a strong creative vision, technical expertise, and the ability to balance storytelling with strategic brand development.

Key responsibilities include:

• Design marketing assets for digital print, including web banners, social media content, brochures, posters, packaging, POS, and event signage.
• Ensure all visual outputs are aligned with brand guidelines and contribute to a cohesive visual identity.
• Develop engaging layouts and concepts that enhance brand visibility and customer experience.
• Partner with social and eCommerce teams to deliver graphics that support digital campaigns and promotional launches
• Design content tailored for specific platforms such as Instagram, Facebook, TikTok, and YouTube.
• Support the development of user interfaces and visual assets for websites and landing pages.
• Edit compelling video content for a variety of platforms including web, social media, YouTube, in-store screens, and events. Including promotional BTS footage, interviews, tutorials, and lifestyle storytelling.
• Execute photography where needed that reflects the brand's aesthetic and edit images that suits the bran aesthetic.
• Edit and enhance visual content using industry-standard tools such as; Premier Pro, After Effects, Lightroom, and Photoshop.
• Collaborate closely with the marketing and social media teams to align visual content with broader campaign strategies. Providing media coverage for key brand events, including shows, store launches, and seasonal campaigns.
• Contribute ideas for series-based video content, social trends, and emerging formats.
• Capture and edit content at prestigious events, ensuring the brand remains front-of-mind across premium markets.

Personal skills required:

• Graphic Design, Digital Design qualifications or equivalent experience.
• Experience with tools like Canva, Lightroom, Final Cut Pro (Desirable).
• Previous work in fashion, lifestyle or event-driven marketing environments (Desirable).
• Demonstrable experience as a Graphic Designer, Digital Designer, or a similar role in a fast-paced, brand-led environment.
• Strong portfolio showcasing digital print, motion, and photographic work.
• Strong grasps of UX/UI principles and digital best practices.
• Excellent understanding of video editing and motion graphics production.

Further Information:

• Amazing discount benefits!
• Internal treats and events, such as; Christmas Parties, Summer Socials, Rounders, Hockey, and Catered lunches every month.
• and much more!
  
  
• Hours: 37.5 hours per week, Monday to Friday - 09:00 to 17:00.

For access to the full Job Description or to apply, please contact careers@fairfaxandfavor.com