Love working with numbers, and keeping things running smoothly behind the scenes? As a Merchandising Assistant, you’ll play a key role in supporting the team, helping turn data into decisions and making sure everything adds up. Based at our Norfolk head office, in beautiful Grade II listed former stable offices, you’ll be part of the team at the very place where it all began.

If you are looking to officially step into the world of Merchandising or further your current experience, we want to hear from you! - please read below to see if this role is what you are looking for.

Key responsibilities include:

• Keep things running smoothly - Support the day-to-day administration of the Merchandising team, helping workloads stay organised and on track.
• Pricing Updates - Work alongside the Finance and Product Development teams to maintain an accurate and up-to-date price document.
• Stay connected with suppliers - Join weekly calls with suppliers and factories alongside the Merchandiser, record key notes and communicating agreed actions.
• Keep everyone in the loop - Share estimated product delivery schedules with internal teams and ensure all updates are accurately reflected in our platforms.
• Purchase orders - Raise purchase orders across the relevant internal systems, ensuring all details are accurate and complete; with all the correct quantities, delivery dates and cost prices.
• Keep orders moving - Send purchase orders to the relevant factories promptly and ensure they have everything required to get started.
• Stay on top of materials - Follow up with factories to ensure all materials and hardware are ordered in line with the purchase orders.
• Align stock and budgets - Work alongside the Merchandiser to ensure purchase orders reflect current stock levels and agreed budgets.
• Turn numbers into insights - Produce weekly trading packs covering sales, margins, stock levels, best sellers, and stock cover.
• Give teams the bigger picture - Prepare relevant reports for department heads and contribute to monthly board reporting.
• Keep deliveries on track - Work closely with the suppliers and factories to help ensure stock arrives on time at our Warehouse.
• Critical path communication - Communicate changes to the critical path, including delivery updates, to all relevant internal teams.
• Stay ahead of key milestones - Work alongside the Merchandiser to track important milestones, flag potential delays and keep plans on schedule.
• Bring teams together - Partner with the Web, Wholesale and Shows Channel Managers to ensure stock arrives when and where it's needed.

Personal skills required:

• Proven Mathematical and Supply Chain experience.
• Stock Allocation experience.
• Exceptional administrative and stake holder communication experience.
• Strong communicational skills - interpersonal, written, and presentation.
• Strong IT Skills - Microsoft Office, particularly Excel.
• Excellent accuracy and organisation skills.
• Approachable yet professional at all times.
• Enjoy to work in a collaborative workspace.
• Excellent time management skills.
• Natural initiative and strong follow through.
• Ability to remain calm and produce consistent work within a fast-moving environment.

Further Information:

• Full Time: 37.5 hours per week.
• Monday to Friday - 09:00 to 17:00
• 23 Days Annual Leave.
• 1 Extra Day Annual Leave per calendar year worked capped at 5 Days.
• Generous! staff discount on both main stock and seconds.
• Staff Events throughout the year.
• Personal Development Plans and Progressive environment.
• Gorgeous Stable Office based in the rural and quiet Norfolk Countryside.
• Employee Assistance Programme (EAP) - With exceptional health and wellbeing resources and no cost to the employee.

If this role sounds like something you could bring experience, personality and dedication to, we want to hear from you! Please submit your CV to careers@fairfaxandfavor.com

Nestled in the heart of the stylish riverside town, our Marlow store blends heritage charm with modern elegance. If you are passionate about premium fashion and outstanding customer service, we are looking for you to join our dynamic team, providing the customer experience we are known for.

Key responsibilities include:

• Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
• Keep your store looking sharp - Clean, presentable, and ready for business at all times.
• Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
• Be a product expert - Share up-to-date information and help customers find exactly what they need.
• Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Full and Part-time hours available
• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Immediate start dates available!
• Generous staff discount on both main stock and seconds.
• Staff events throughout the year.
• Employee Assistance Programme (EAP) - with exceptional health and wellbeing resources and no cost to the employee.
  
  
• Hours: between Monday to Sunday; 09:15 - 17:15 on a rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com

Are you friendly, reliable, and love working with people? We're looking for a Retail Assistant to join our vibrant team in the heart of Southwold – Suffolk’s charming coastal gem.

Whether you're helping locals or welcoming visitors, no two days are the same. If you’ve got a passion for great service and a positive attitude, we want to hear from you!

Key responsibilities include:

• Create a warm welcome - Greet every customer with a warm, friendly welcome and guide them through a fantastic in-store experience.
• Keep your store looking sharp - Clean, presentable, and ready for business at all times.
• Keep our behind-the-scenes running smoothly - Maintain a clutter-free stockroom so everything runs smoothly behind the scenes.
• Be a product expert - Share up-to-date information and help customers find exactly what they need.
• Keep social media buzzing! - working with the head office marketing team in posting, engaging and maintaining our online presence.

Personal skills required:

• 18+ with a passion for luxury retail - A strong work ethic and a genuine enthusiasm for the industry.
• Dedicated and dependable - Fully committed to your responsibilities and role.
• Organised and hands-on - Able to manage tasks efficiently and stay proactive.
• Thrives in a fast-paced environment - Especially during busy festive periods and new in store launches.
• Eager to learn - Motivated to build solid product and brand knowledge.
• Customer service driven - Naturally delivers exceptional luxury service to every visitor, regardless of background.
• Relationship builder - Skilled at creating meaningful connections with customers.

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform.
• Immediate Start Dates Available!
• Generous staff discount on both main stock and seconds.
• Staff Events throughout the year.
• Employee Assistance Programme (EAP) - With exceptional health and wellbeing resources and no cost to the employee.
• Part time hours available.
  
  
• Hours: Between the days and hours of Monday to Sunday ; 09:15 – 17:15 on a Zero Hour, Rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com