Ordering
Order Information
- We offer a next working day service with DPD for orders placed by 4pm (UK time). Some postcode exclusions apply.
- We offer a tracked 48hrs service with Evri as long as you ordered by 4pm.
- We offer a 3-5 working day service with DHL for overseas orders.
- Please note that for Northern Ireland, the Channel Islands, the Scilly Isles, the Highlands, and certain areas in Scotland the DPD service may take up to two working days and the Evri service may take up to 72hrs.
- Once your order leaves the Warehouse you will receive an email from the courier providing you with the tracking number. You can also find the tracking number on the shipping confirmation email, simply click on ‘Track my Order’.
Yes, you can use DPD’s & Evri’s app to track your order.
- DPD app: Found here
- EVRI app: Found here
Yes, the app can be used but only if your package is being delivered via DPD.
- Download the DPD app: Found here
- Go to What3Words: Found here
- Select the square at your front door then copy the ‘what3words’ address.
- Open the DPD app, tap settings, then select ‘Add a delivery Address’.
- Tap ‘Pinpoint your Address’, type the what3words address into the box, then select the right location, click save.
Throughout the year we offer a range of items that are available to purchase for one time only. Whether it’s to celebrate a special occasion or to raise money for charity, you will know it is a special or limited-edition item by looking at the features tab below the product description.
These particular items will not be restocked after they initial launch. We do however advise keeping a look out for any returned orders as they will be put back onto the website for your chance to purchase.