Our Signature Heel raiser - 1cm height, lifting the heel slightly to help fit the boots to your heel, leg or knee! Comes as a pair.
As soon as you receive your beautiful new product, you’ll notice the quality of the craftsmanship. From the luscious leather and sumptuous suede to the attention to detail in the stitching, hardware and lining, every element of every Fairfax & Favor product is handcrafted with the finest artistry ready to level up your year-round wardrobe with game-changing verve.
A sign of a quality leather product, with each mark denoting a level of assurance and certification. Guaranteed to be made from genuine leather, and comply with BS 2780: 1983, assured by BLC.
By purchasing our products you are supporting responsible, ethical and environmentally conscious manufacturing.
We only work with Sedex approved and audited factories and all leather is sourced from Leather Working Group Silver Accredited Tanneries.
Sedex is the world’s most widely used audit to understand and improve working conditions and environmental performance, whilst the LWG certifies tanneries based on their environmental performance including waste management and effluent treatment.
Click here to read more about our Sustainability Journey.
We all need a little TLC to keep us as good as new, and your beautiful new Fairfax & Favor investment is no different.
Leather Tall Boots
Leather is a natural material and needs oil/moisture to keep it soft and supple. To stop it drying out, hardening and cracking, treat it at least once a month with Renapur Leather Balsalm. Use a sponge or brush and work the cream into both the toe creases and around the sole unit of your boots.
Please note we recommend tightening the screw backs on the tassels once you receive your new boots, this will help ensure no lost tassels!
Or for more information, check our Ultimate Guide to leather & suede care.
Not in the washing machine, please! Clean the leather with a neutral-coloured microfibre cloth and leave it to dry naturally. Remove mud and dirt immediately to stop moisture being drawn from the leather.
Always read the directions of the care product, and test on an inconspicuous area first. Fairfax & Favor cannot be held responsible for improper use of care or cleaning products. For any concerns, please contact our Customer Service team.
MAINTENANCE & STORAGE
Store your beautiful boots away from heat, damp and direct sunlight. For Mid-Calf and Tall Boots, we recommend using Boot Trees to fill out the calf, maintain their original shape and prevent ankle creasing. Where possible, store your boots in their dustbags and blue box, and use a Signature Boot Bag for extra protection when travelling.
Our padded insoles are removable and replaceable to allow for use of your own as well as insole replacement which we generally advise after 6 months of use of your item. This means you can wear and love your item and be confident that, even if your insoles become worse for wear, your item will not. Please note that excess moisture that is retained in your footwear can accelerate the insoles coming loose in your shoe. Please contact our Customer Service team for more information regarding this.
Shipping & Returns
- Free DHL 2-3 Working Day Worldwide Express on orders over $250 ($25 for orders under $250) from dispatch.
Customs and duties
Nobody likes taxes – horrid things! That’s why we’re proud to operate a DDP (Delivered Duties Paid) policy, which means that the price you pay at the checkout will be the final price, with no nasty surprises in the form of extra customs or duties. We cover it all so that you can get your Fairfax & Favor fix wherever you are, hassle-free and with no extra cost.
Plus peace of mind with free returns and exchanges
If your new purchase turns out not to be quite right, we offer 180-day free returns and 365-day free exchanges for all orders over $250.
We offer express returns via DHL. Take a look at our returns page for more details.
We take great pride in the craftsmanship of our products. Sourcing fine materials and manufacturing to the highest standards to deliver premium products that are fit for purpose.
In the eventuality that a manufacturing fault occurs, all of our products come with a generous 18 month warranty from the date of purchase.
Normal wear and tear, accidental damage, misuse, and unauthorised repairs are not covered by the warranty.
For further information click here