Careers at Fairfax & Favor

Our journey began with a single, standout tassel boot and a mission to redefine British heritage style. Today, our collections blend timeless elegance with contemporary flair, loved by a loyal and ever-growing fanbase across the globe.

As we continue to expand our retail footprint, we’re looking for a dynamic, hands-on Retail Manager who shares our passion for exceptional customer experience, premium craftsmanship, and bold ambition. This isn’t just about running a store — it’s about becoming a brand ambassador, leading a team, and creating an unforgettable in-store journey that reflects the heart and soul of Fairfax & Favor.

If you have got a sharp eye for detail, a flair for luxury retail, and a drive to lead from the front, read on - your next great adventure could start here.

Key responsibilities include:

• Inspire Excellence Every Day - Lead your team to deliver exceptional customer experiences while consistently smashing sales targets and company KPIs.
• Coach, Develop & Elevate - Mentor your team with energy and purpose, using regular 1:1s and team huddles to drive motivation, growth, and performance.
• Own the Store Strategy - Keep your finger on the pulse by prioritising both personal goals and wider store objectives, ensuring every day moves the business forward.
• Drive Innovation & Revenue - Think creatively to boost store performance and elevate service levels - we love! fresh ideas that keep customers coming back.
• Host VIP Moments - Plan and execute exciting in-store events and exclusive VIP days, teaming with other local businesses to showcase the Fairfax & Favor culture, bringing the brand to life.
• Champion the Brand Locally - Collaborate with our in-house Retail Marketing Team to raise the profile of your store through local outreach and online visibility.
• Report with Purpose - Deliver insightful weekly business updates that keep your Regional Manager in the loop and your store ahead of the curve.
• Be the Customer Hero - Take ownership of customer feedback and queries, turning challenges into opportunities to impress.
• Keep the Finances Tight - Oversee daily till reconciliation and cashing-up with precision and accountability.
• Maintain the Standard for Onboarding - Partner with HR to deliver an unforgettable first impression for new team members, while keeping recruitment admin accurate and on-point.
• Be our Safety Advocate - Take the lead on in-store health & safety, staying alert with your team and be proactive in flagging issues to your line manager.

Personal skills required:

• Retail Experience That Counts – You bring at least 2 years of retail management experience (or a similar customer-focused leadership role) and are ready to hit the ground running.
• Natural Leadership Presence - You know how to lead by example, inspire your team, and bring out the best in those around you.
• Clear, Confident Communicator - Whether it's face-to-face with customers, presenting to your team, or writing a sharp email, your communication style is polished, personable, and professional.
• Brand Champion in the Making - You're passionate about product knowledge (don't worry, we'll train you!) and love sharing your expertise with customers and colleagues alike.
• Commercially Savvy - You understand the numbers, spot opportunities, and make smart decisions that drive performance and profit.
• Tech-Smart and Organised – Comfortable using Microsoft Office & Excel, you can stay on top of reports, stock, schedules, and everything in between.
• Self-Starter with Follow-Through – You spot what needs doing and make sure it gets done — no nudging required.
• People Person Through and Through – You’re confident working with a wide range of people, and treat everyone with genuine respect and warmth.
• Cool Under Pressure – You thrive in fast-paced environments and keep your cool, even when things get busy.

Further Information:

• Competitive Salary – We believe in rewarding talent and experience fairly.
• Generous Staff Discount – Enjoy a competitive personal discount across our full range of luxury products.
• Style, On Us – You'll receive a curated allocation of Fairfax & Favor pieces to wear as part of your uniform — because we want you to feel (and look) part of the brand.
• Exclusive Internal Benefits – From private perks to employee incentives, we offer a range of benefits designed to support and reward our team.
• Working Hours – This is a full-time role (37.5 hours per week), with shifts scheduled between Monday to Sunday between 09:15 – 17:15 on a fair rota basis. Flexibility is essential, and weekends will be part of the mix.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to careers@fairfaxandfavor.com

What started as a single gazebo at a country show has grown into a full-scale events operation, with beautifully designed, immersive stands that reflect the spirit and sophistication we have to offer.

We are on the hunt for a hands-on, energetic Events Logistics Assistant to help bring our iconic British brand to life at shows across the UK. If you love being on the move, and thrive in a fast-paced environment - you may have just found your next adventure!

Key responsibilities include:

• Take Charge - Unloading stock and equipment from delivery lorries, ensuring everything arrives safely and is ready for setup.
• Commute - Drive company vans to and from events locations, playing a key role in the smooth transportation of goods.
• Set Up - Load and unload event furniture and materials, working efficiently to set up vibrant, high-quality event stands.
• Build - Follow detailed floor plans provided to build stands exactly to spec - your attention to detail will make a real impact.
• Shut up Shop - Breakdown the events stands efficiently, effectively, and safely when the show is over.

Personal skills required:

• Experience in the physical set up of event exhibitions.
• Driving with vans or similar-sized vehicles.
• Basic understanding of events logistics and health & safety procedures within busy events environments.
• Pro-active mindset with a strong follow-through with given workloads.
• An effective adapter with problem-solving skills to last-minute changes or challenges.

Further Information:

• Competitive hourly rate - We believe in rewarding talent and experience fairly.
• Weekend Work - Due to the nature of the events calendar, weekend work may be required to meet business needs.
• Working Hours - This role is on a flexible contract with a maximum of 12 hour days.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Are you friendly, reliable, and love working with people? We're looking for a Retail Assistant to join our vibrant team in the heart of Southwold – Suffolk’s charming coastal gem.

Whether you're helping locals or welcoming visitors, no two days are the same. If you’ve got a passion for great service and a positive attitude, we want to hear from you!

Key responsibilities include:

• Welcoming and serving customers upon their arrival and during their visit
• Ensuring the store is always presentable
• Keeping the stock room tidy and free of obstructions
• Providing customers with up-to-date information about products.
• Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

• Over 18 years old
• High work ethic and passion for luxury retail
• A strong dedication to their role and responsibilities
• Highly Organised and a hands-on approach to working
• Ability to work in a fast-paced environment leading up to the festive periods
• Desire to be educated and obtain product and brand knowledge
• A natural ambition to provide top-level luxury customer service to all customers regards of background, culture or if its their first or millionth time in store
• Ability to build customer relations

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Monday to Sunday between the hours of; 09:15 – 17:15 on a Zero Hour, Rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Fairfax and Favor are looking for driven, dedicated and fashion loving individuals to join our team; supporting the store managers in the smooth running of the store as well as helping our wonderful customers face-to-face. From browsing to a one-on-one personal shopping experience, we are needing a friendly face to help with all their needs.

Key responsibilities include:

• Welcoming and serving customers upon their arrival and during their visit
• Ensuring the store is always presentable
• Allocated key holder of the store; to open and close the store in the absence of the Retail Manager
• Cashing up and till reconciliation in the absence of the Retail Manager
• Keeping the stock room tidy and free of obstructions
• Providing customers with up-to-date information about products.
• Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

• Over 18 years old
• High work ethic and passion for luxury retail
• Experience in Supervising a retail store
• A strong dedication to their role and responsibilities
• Highly Organised and a hands-on approach to working
• Ability to work in a fast-paced environment leading up to the festive periods
• Desire to be educated and obtain product and brand knowledge
• A natural ambition to provide top-level luxury customer service to all customers regards of background, culture or if its their first or millionth time in store
• Ability to build customer relations

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available.
  
  
• Hours: a maximum of 37.5 Hours/Week Monday to Sunday between the hours of; 09:15 – 17:15 on a Rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Our journey began with a single, standout tassel boot and a mission to redefine British heritage style. Today, our collections blend timeless elegance with contemporary flair, loved by a loyal and ever-growing fanbase across the globe.

As we continue to expand our retail footprint, we’re looking for a dynamic, hands-on Retail Manager who shares our passion for exceptional customer experience, premium craftsmanship, and bold ambition. This isn’t just about running a store — it’s about becoming a brand ambassador, leading a team, and creating an unforgettable in-store journey that reflects the heart and soul of Fairfax & Favor.

If you have got a sharp eye for detail, a flair for luxury retail, and a drive to lead from the front, read on - your next great adventure could start here.

Key responsibilities include:

• Inspire Excellence Every Day - Lead your team to deliver exceptional customer experiences while consistently smashing sales targets and company KPIs.
• Coach, Develop & Elevate - Mentor your team with energy and purpose, using regular 1:1s and team huddles to drive motivation, growth, and performance.
• Own the Store Strategy - Keep your finger on the pulse by prioritising both personal goals and wider store objectives, ensuring every day moves the business forward.
• Drive Innovation & Revenue - Think creatively to boost store performance and elevate service levels - we love! fresh ideas that keep customers coming back.
• Host VIP Moments - Plan and execute exciting in-store events and exclusive VIP days, teaming with other local businesses to showcase the Fairfax & Favor culture, bringing the brand to life.
• Champion the Brand Locally - Collaborate with our in-house Retail Marketing Team to raise the profile of your store through local outreach and online visibility.
• Report with Purpose - Deliver insightful weekly business updates that keep your Regional Manager in the loop and your store ahead of the curve.
• Be the Customer Hero - Take ownership of customer feedback and queries, turning challenges into opportunities to impress.
• Keep the Finances Tight - Oversee daily till reconciliation and cashing-up with precision and accountability.
• Maintain the Standard for Onboarding - Partner with HR to deliver an unforgettable first impression for new team members, while keeping recruitment admin accurate and on-point.
• Be our Safety Advocate - Take the lead on in-store health & safety, staying alert with your team and be proactive in flagging issues to your line manager.

Personal skills required:

• Retail Experience That Counts – You bring at least 2 years of retail management experience (or a similar customer-focused leadership role) and are ready to hit the ground running.
• Natural Leadership Presence - You know how to lead by example, inspire your team, and bring out the best in those around you.
• Clear, Confident Communicator - Whether it's face-to-face with customers, presenting to your team, or writing a sharp email, your communication style is polished, personable, and professional.
• Brand Champion in the Making - You're passionate about product knowledge (don't worry, we'll train you!) and love sharing your expertise with customers and colleagues alike.
• Commercially Savvy - You understand the numbers, spot opportunities, and make smart decisions that drive performance and profit.
• Tech-Smart and Organised – Comfortable using Microsoft Office & Excel, you can stay on top of reports, stock, schedules, and everything in between.
• Self-Starter with Follow-Through – You spot what needs doing and make sure it gets done — no nudging required.
• People Person Through and Through – You’re confident working with a wide range of people, and treat everyone with genuine respect and warmth.
• Cool Under Pressure – You thrive in fast-paced environments and keep your cool, even when things get busy.

Further Information:

• Retail Experience That Counts – You bring at least 2 years of retail management experience (or a similar customer-focused leadership role) and are ready to hit the ground running.
• Natural Leadership Presence - You know how to lead by example, inspire your team, and bring out the best in those around you.
• Clear, Confident Communicator - Whether it's face-to-face with customers, presenting to your team, or writing a sharp email, your communication style is polished, personable, and professional.
• Brand Champion in the Making - You're passionate about product knowledge (don't worry, we'll train you!) and love sharing your expertise with customers and colleagues alike.
• Commercially Savvy - You understand the numbers, spot opportunities, and make smart decisions that drive performance and profit.
• Tech-Smart and Organised – Comfortable using Microsoft Office & Excel, you can stay on top of reports, stock, schedules, and everything in between.
• Self-Starter with Follow-Through – You spot what needs doing and make sure it gets done — no nudging required.
• People Person Through and Through – You’re confident working with a wide range of people, and treat everyone with genuine respect and warmth.
• Cool Under Pressure – You thrive in fast-paced environments and keep your cool, even when things get busy.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: careers@fairfaxandfavor.com

Nestled in the heart of the stylish riverside town, our Marlow store blends heritage charm with modern elegance. If you are passionate about premium fashion and outstanding customer service, we are looking for you to join our dynamic team, providing the customer experience we are known for.

Key responsibilities include:

• Welcoming and serving customers upon their arrival and during their visit
• Ensuring the store is always presentable
• Keeping the stock room tidy and free of obstructions
• Providing customers with up-to-date information about products.
• Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

• Over 18 years old
• High work ethic and passion for luxury retail
• A strong dedication to their role and responsibilities
• Highly Organised and a hands-on approach to working
• Ability to work in a fast-paced environment leading up to the festive periods
• Desire to be educated and obtain product and brand knowledge
• A natural ambition to provide top-level luxury customer service to all customers regards of background, culture or if its their first or millionth time in store
• Ability to build customer relations

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available
• Part time hours available.
  
  
• Hours: Part-Time Hours, between Monday to Sunday; 09:15 - 17:15 on a rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com

Marlow - known for its boutique shopping, vibrant high street, and quintessential English character - our store is more than just a retail space; it's a destination. As a premium British brand, Fairfax & Favor blends timeless style with contemporary flair, offering crafted footwear, clothing, and accessories that are made to last and designed to stand out.

We're on the lookout for a dynamic and driven Store Supervisor to help lead our Marlow team. If you're passionate about exceptional service, love the buzz of retail, and want to be part of a fast-growing luxury lifestyle brand - this could be the perfect fit.

Key responsibilities include:

• Welcoming and serving customers upon their arrival and during their visit
• Ensuring the store is always presentable
• Allocated key holder of the store; to open and close the store in the absence of the Retail Manager
• Cashing up and till reconciliation in the absence of the Retail Manager
• Keeping the stock room tidy and free of obstructions
• Providing customers with up-to-date information about products.
• Working with the rest of the team to ensure the stores social media platforms are active and maintained

Personal skills required:

• Over 18 years old
• High work ethic and passion for luxury retail
• Experience in Supervising a retail store
• A strong dedication to their role and responsibilities
• Highly Organised and a hands-on approach to working
• Ability to work in a fast-paced environment leading up to the festive periods
• Desire to be educated and obtain product and brand knowledge
• A natural ambition to provide top-level luxury customer service to all customers regards of background, culture or if its their first or millionth time in store
• Ability to build and maintain customer relations

Further Information:

• Competitive Hourly Rate!
• Competitive personal discount rate
• Fairfax and Favor products allocated as uniform
• Competitive internal benefits available.
• 
  
  
• Hours: a maximum of 37.5 Hours/Week between Monday to Sunday - 09:15 to 17:15 on a Rota basis.

If you are interested, please send your CV and covering email/letter letting us know why you would like to join our team and your current employment status to: marlow@fairfaxandfavor.com