When treating yourself to shoes from our Seconds collection, don’t forget that you can return them for a full refund or exchange within 30 days of receiving them (not within 180 days as for our standard returns policy). Simply send them back with full packaging and in the same condition you received them in and we’ll do the rest.
Protect with: Leather Balsam
Tips: If your bag has a tassel, we recommend tightening the tassels screw backs once received and when you use, this will help ensure no lost tassels! Lost a screw back? We have Replacement screw backs available.
Fairfax & Favor cannot be held responsible for improper use of care or cleaning products. For any concerns or queries, please contact our Customer Service team.
CLEANING RECOMMENDATIONS
Machine washable: No
Dry Clean: No
Tips: If the leather gets wet clean the leather with a neutral-coloured microfibre cloth and leave it to dry naturally then reapply Renapur Leather Balsam.
Store in: Their dust-bags and blue box
AVOID: Heat, damp, and direct sunlight
Note: Your bag's handles / straps take all the strain so take care not to overfill your bag as this will cause additional stress on the stitching and materials.
Disclaimer: Coloured suede, denim & leather can transfer dye through friction & moisture, this is normal and not covered under warranty