Choose your Alibi

We know that sometimes our customers like to keep the cost of their new purchase a secret. Introducing - Choose Your Alibi. For each product you order we can include a gift note from us explaining that your item is a gift or a prize from us and make those suspecting eyes believe your new item was free! Unfortunately we can't hide your bank statements or stop the purchase showing on your credit card bill but - every little helps!

Won a competition
Free Gift

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Free gift promo

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Free gift promo-FAIRFAX AND FAVOR-FAIRFAX AND FAVOR

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Complete your order with our bespoke luxury gift wrapping & handwritten personal message (optional) for £10

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Please allow 2 extra working days for delivery

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Due to the Bank Holiday weekend all orders placed after 1pm on Friday 22nd May will be dispatched on Wednesday 27th May.

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  • The Details
  • Delivery & Returns
  • Warranty
The Details

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Free Delivery & Returns

EXTENDED RETURNS:
Due to the COVID-19 outbreak we are offering all customers an extended returns period of up to 90 days.

FREE DELIVERY & RETURNS
We operate a 30 day - Free & Easy Returns policy for all orders over £45 (Worldwide). Discounted items are available for return or exchange up to to 14 days after purchase. Please see our returns page for more details.

UNITED KINGDOM

  • FREE Next Day Delivery*: Free on orders over £45 (£4.95 for orders under £45)
  • Saturday delivery: £6.95 (Order before 1pm Friday)
  • Sunday delivery: £6.95 (Order before 1pm Friday)
  • Next day before 10:30: £9.95 (Order before 1pm) 

* For all orders placed before 1pm. Please note that it takes couriers 2 days to deliver to the Isle of Man, Scilly Isles and the Scottish Highland & Islands on a Next Day Delivery Service

EUROPE 

  • FREE on orders over £99 (usually £9.95): 2-6 working days

USA

  • FREE on orders over £149 (usually £19.95): 2-3 working days

DDP - CUSTOMS & DUTIES
We are very proud to operate a DDP (Delivered Duties Paid) policy so the price you pay at the checkout will be the final price with no extra customs or duties. We cover all duties so that you can shop with us from anywhere hassle free and with no extra cost

REST OF WORLD
FREE on orders over £199 (usually £29.95): 2-3 working days

Warranty

We are very proud to offer a 12 months no-quibble warranty against any faults for all our products from date of purchase. In the unlikely event that a product fails in the warranty period including all stitching, zips, metalwork, handles or corners or soles you can return it to us for repair, or in the event that it is unrepairable, a replacement so long as the products have been fairly treated for the period. This does not cover products that have been damaged by misuse, accidents or unauthorised repair. Please email returns@fairfaxandfavor.com for any queries

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* Clicking 'Drop Hint' will send an email to the above address with your product